The health and safety of our patients and employees has always been our main concern. Lately there has been a lot of talk around COVID-19, commonly known as coronavirus. Because COVID-19 has had an increased impact on our community here in Arizona and throughout the world, we feel compelled to reach out. 

What we are continuing to do

We want to stress that at Pinnacle Peak Family Dentistry, we maintain the highest standard of OSHA compliant instrument and equipment sterilization and disinfectant. Our clinics are always cleaned, sanitized and disinfected after each patient encounter as standard operating procedure for medical grade clinics. 

Over the past few weeks, we have also increased the frequency of our cleaning and sanitization process in our reception and front desk areas to continue to ensure our patients’ safety. In addition, we are also working with our staff and require them to stay home if they are not feeling well. 

Rest assured that Pinnacle Peak Family Dentistry is monitoring the COVID-19 situation very carefully. We will continue to follow recommendations from the Centers for Disease Control and Prevention (CDC), the American Dental Association, Maricopa County and the State of Arizona Department of Health. Each of these groups have identified basic, common sense guidelines for all of us to follow to help control the spread of this virus. 

COVID-19 preventive measures

Some of the important steps for you to follow include: 

  • If you aren’t feeling well, stay home. We will gladly reschedule your appointment with no penalties or additional charges. 
  • Call your primary care physician if you are not feeling well. 
  • Increase the frequency of hand washing. The trick is to sing “Happy birthday” while washing your hands, but you can also create your own hand washing song to any song to make it more interesting.
  • Wear a facemask only if you are sick. If you are not sick, you do not need to wear one. Reserve these for those who need it most. Facemasks may be in short supply and they should be saved for caregivers.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Avoid consciously touching your face and mouth with your hands.
  • To the extent possible (and until the virus is controlled) avoid shaking hands.
  • Practice social distancing, which means keep 6 feet of distance between individuals.
  • Self-isolate and avoid crowded spaces if you feel you may have come in to contact with others infected with COVID-19.

At Pinnacle Peak Family Dentistry we are committed to keeping the community safe. While the COVID-19 situation may get worse before it gets better, the health and safety of all our patients will remain our top priority. Keeping you informed is an important part of that. Please let us know if you have any questions.

For up-to-date, accurate information about COVID-19, please visit the CDC’s website. The CDC provides important information for patients and health care professionals to prevent the spread and protect ourselves from this virus.